AlphaScan
IT Support Services
Why Choose Alpha Scan for Managed IT Support Services?
Flexible, affordable and pro-active IT support drives our business forward year on year, offering turnkey solutions is at the very heart of our growing success.
Partnering with some of the globes most trusted IT brands, including Microsoft, HP, WatchGuard, Fortinet, Altaro, 3CX, SolarWinds and many more, Alphascan ensures that our solutions fit the specific needs of our customers, whilst remaining cost effective in the marketplace.
All our customers have dedicated Account Managers and Technicians, who take great pride in understanding their clients’ infrastructure thus enabling them to provide an efficient service that exceeds expectations. If your business needs some specialist IT Support, is looking to reduce its IT and Telephony expenditure, or are interested in how moving to the Cloud can help your business flourish, Alphascan would love to help.
We are a South Coast IT Support Company in Hampshire and cover all of the following areas; Hampshire, Surrey, London, Dorset & Berkshire/Wiltshire (M4 Corridor).
However, our services such as VoIP Solutions, we have installed in locations all over the country.
Supporting business growth with the latest
“leading-edge” IT solutions.
Find out more about how Alphascan can help your business.
Whether it is fully managed, remotely managed or Banked Hour Blocktime Alpha Scan can tailor a plan to suit our customers specific needs
Alphascan are an established 3CX partner and reseller. Our customers make cost savings of up to 80% when compared to some traditional Analogue, ISDN and PBX systems
AlphaScan provides a full range of Cyber Security solutions including Anti-Virus, Advanced EDR and Unified Threat Management.
Want to move the cloud? Data and Security Concerns? Alphascan can help in a variety of ways utilising technologies like Microsoft Office 365 and Azure
Other Services
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Recent News
Below is a selection of case studies where we have worked with businesses like yours to create long-lasting effective solutions.
No U-turns here at AlphaScan – AFC Stoneham U18 Girls
Given the recent news concerning a Football Super League and mega money break away proposals from the owners of the European mega clubs. AlphaScan are prouder
Charity Golf Day
Alpha Scan Charity Golf Day Date – TBA Location – TBA This is a golf day for our clients and partners to take part in
Six-a-side Football Tournament
Alpha Scan Inter-Client Six-a-side Football Tournament Date – TBA Location – Mountbatten School, Romsey This is a six-a-side football tournament played on the 4G Astro-Turf
FAQ
Some frequently asked questions
An MSP is a Managed Service Provider that provides proactive support by installing remotely managed agents on to your network to analyse the performance and reliability of your devices.
This service is generally underpinned by a service level agreement (SLA) of which the provider is obligated to respond to an issue within a specified time frame.
Outsourced IT support is an IT service providing all or part of an organisation’s IT services and support. When you an appoint an IT support company to run your network either fully or in part, you’re making use of outsourced IT support. You can also outsource IT specialists as consultants on a special projects or installations.
An (SLA) is a Service Level Agreement which is a contract between a service provider and its clients agreeing a legally binding contract based on services provided and service responses met.
VoIP is an acronym Voice over Internet Protocol, commonly referred to as phone service over the Internet.
This service is used If you have a good quality Internet connection for your phone service which is delivered through your Internet connection instead of from your local phone company.
Cloud (or hosted) computing is the delivery of different IT services over the Internet. These resources include services like data storage, servers, MS Office applications and networking, and software.
These services are available as long a device has access to the internet, if so it has access to the data and the software programs to run it.
Help desk opening hours
Our telephone support help desk is available from 08:30 AM to 5:30 PM, Monday to Friday. Additionally, we are able to offer an ’out of hours’ service in the evenings and on weekends as appropriate.